Embed dropbox video code. Video not playing on iPhone (Safari, Chrome)

[Yan_Zharkin]

Hi, Community!
I have the following problem:

Current plan: Studio

I embed the code in my project to play the dropbox video:

1. Everything works fine on desktop
2. On mobile devices on Android, it is also ok
3. On the iPhone, it does not play (chrome / safari)

Has anyone been in a similar situation?
Thanks in advance

[ronja]

Hi

I have the same problem.
The code seems to work fine on desktop, but not on mobile.

@Readymag Do you know this bug/problem and what to do?

@Yan_Zharkin Did you find a solution?

Best regards
Ronja

[YULIA]

hello guys, exact same problem here, did you find any solution? @Readymag @ronja @Yan_Zharkin

[Readymag]

Hello! Please report this to our support team at [email protected]

[Olga_Kostyrko]

they don’t help over there, they just send us back to the forum…