Social Sharing Preview Problem

Hi everyone,

I’m facing an issue with sharing my project on social media. Specifically, I’m encountering two main problems:

  1. Readymag is generating a grey image, instead of using the page’s screenshot as the preview image. The grey image is not visible either while sharing, it’s only in the Sharing settings.

  2. When I upload a custom preview image, it doesn’t display.

The Facebook Debugger also shows this error:

‘URL returned a bad HTTP response code.’

This project is published on Readymag and isn’t connected to any domain.

I’ve reached out to Readymag support back in August and followed up last week, but they haven’t found a solution yet. Their tech team hasn’t looked into the bug either.

Has anyone else experienced similar issues—particularly with missing previews and bad HTTP response codes? Any suggestions on how to resolve this?

Thanks in advance!

Can you share more details? What’s your website’s link? Do you get that on every social platform?

Hi @Samus, yes, I get it on all social networks.
the website is www.nvardyerkanian.com
For the homepage, I have uploaded an image, so it has a preview when shared, but because I have more than 80 pages, and I want each page to have its own preview, I don’t use this same image.
Previously on other websites I created on Readymag, I used the autogenerated Open Graph image (screenshot of that page), but now it’s not working.
Same for client websites.

Mmm, the preview looks fine when sharing the link you shared:

Maybe you figured it out already?

Not on all pages. i’ve uploaded an image for home page, but if you try to share other pages, like projects, etc. there is no preview.

Did you try the debuggers Readymag suggest here?

I did, it doesn’t work :frowning:

A few things that comes to mind:

  • try republishing each page (edit something on the page, republish).
  • try duplicating the page (if the new one works, delete the old one)
  • try duplicating the whole project (same as above).