Incident affecting some custom domains

An infrastructure update unintentionally invalidated SSL certificates for some domains, and that triggered a certificate reissuance process. Because certificate issuance relies on external providers and happens sequentially, this created a queue and led to temporary downtime for some custom domains.

We stopped the update as soon as the issue was identified and all certificates have since been restored. This update will not be resumed. We are rebuilding the underlying infrastructure from scratch with a more reliable and scalable solution.

If your domain was affected, we’d like to offer compensation to your Readymag balance—please reach out to us at support@readymag.com, and we’ll take care of it :folded_hands: